Have a question you need answered right now? Jump into a section below to get your answer. If you're after a general tour of our main features, check out our narrated video walkthroughs.
Getting Started
- How do I add a subscribe form for a Subscriber List on my client's site?
- Do you offer any free templates to help me get started?
- How much does it cost to send each campaign?
- How we keep your data secure and backed up
- Why should I add all my clients to Campaign Monitor?
- View all 10 questions
Tips and Tricks
- Optimizing CSS presentation in HTML emails
- What are some good methods for avoiding spam filters?
- What's the best way to use CSS when developing a campaign?
- How can I ensure all my campaigns are CAN-SPAM compliant?
- Using forms in HTML emails
- View all 13 questions
Create and Send
- How do I personalize a campaign
- How do I add an unsubscribe link in my email?
- Quick glossary of all Campaign Monitor content tags
- How do I add a forward-to-a-friend link to my campaigns?
- How do I add a link to a web version of my campaign?
- View all 25 questions
Manage Clients
- What is email authentication (SPF, Sender ID and DomainKeys) and how do I set it up?
- How do I add DomainKeys and Sender ID records to my DNS?
- How do I give my clients customized access to my Client Report Access site?
- Email authentication FAQ
- How do I set up my Client Report Access site?
- View all 7 questions
Manage Subscribers
- How do I import subscribers from a file?
- I got this list from.... Is it OK to use with Campaign Monitor?
- What is an unsubscribe page and why should I use it?
- How do I manually change the way a Subscriber List handles bounced emails?
- What is the difference between single and double opt in
- View all 23 questions
Reports
- What is a hard and soft bounce, and how do I reduce the number of emails that bounce?
- What's the definition of the different types of bounces I see in the Bounce Activity Report?
- What do the terms in the Campaign Snapshot like bounced, opened, etc actually mean?
- Does Campaign Monitor track everyone who opened my email campaign?
- How many bounced email addresses are normal?
- View all 16 questions
My Account
Advanced
- Does Campaign Monitor offer an API so I can integrate it into my own applications?
- How do I synchronize unsubscribes with my own database?
- What are the IP addresses of your delivery servers so I can whitelist Campaign Monitor?
Search help and FAQs
Video walkthroughs
Check out our narrated video walkthroughs for a quick tour of the main features in Campaign Monitor.
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